Cookies notice | ResMed

Cookies notice

Tracers and other technologies


Date of last revision: January 2024

Browsing on this site leads to the storage of cookies. ResMed uses cookies and other technologies to enhance user experience on its websites and mobile apps.

  1. What are cookies and other similar technologies?

Cookies are small text files created by the websites you visit and saved on your terminal, gathering a certain amount of data about your browsing history (e.g. date, time and number of visits, source of arrival and preferences). These cookies store information on your device. Other tracking technologies are used for similar purposes.

Persistent cookies allow us to recognise you as a user and permit you to return to our password-protected websites without having to re-enter your login details. Once you are logged in, a persistent cookie stays in your browser and is read by ResMed when you return to one of our websites.

Persistent cookies are stored on your terminal until they expire (maximum 13 months) or until you delete it them.

Session cookies are deleted automatically when you quit your browser.

  1. Which types of cookies do we use?

2.1. Strictly Necessary Cookies

These cookies ensure the essential functionalities of the site and its correct operation. They cannot be deactivated from our systems. However, you can configure your browser to block them or be notified of their use. Some parts of the site may not function, where applicable.

The use of these cookies by our site is based on our legitimate interest in order to ensure the security, technical operation and accessibility of the site and our different services.

2.2. Performance cookies

We use performance cookies to enable us to analyse page visits (number of visits, visitor activities and frequency of return), how you interact with our site, to find out more about your path between pages, to improve our website and to adapt it to your preferences. These cookies are used solely to improve the website’s performance and adapt the experience to your needs.

The use of these cookies is based on your consent; if you opt out of these cookies, we will be unable to determine when you visited our site or your “clickstream” data on our site.

2.3. Functionality cookies

We use “functional” cookies to provide you with multimedia content and keep your information securely while you are logged in.

Functional cookies allow us to save the information that has already been entered (such as the names of users and language choices) so as to offer you improved functionalities.  These cookies are not used to identify you personally and do not track your movements on other websites.

Some of our service providers, such as Pendo™ (improvement to our platform) will host your pseudonymised data in the United States.

The use of these cookies is based on your consent; if you opt out of these cookies, we will be unable to determine when you visited our site or your “clickstream” path on our site.

2.4. Web beacons or GIFs

On some of our websites, we may also use invisible pixels (also called transparent GIFs, invisible GIFs, pixels or action tags) which allow us to offer you a better service by adjusting the content of our website, to better target the interactive advertising and to make the site more user-friendly. These technologies are code fragments presented in the form of a tiny graphic image integrated in a webpage or email. Invisible pixels can recognise certain types of information on your computer, such as cookies, the time and date you view a page as well as a description of the page on which the invisible pixel is stored.

We use invisible pixels for different tracking purposes, for example:

  • to determine whether you are connected to the site or a third-party service;
  • to measure behaviour: page visit, etc.
  • to collect technical information about the individual initiating the behaviour: IP addresses, machine configuration, etc.


  1. How do I manage cookies?

3.1. Accept, opt out of or configure cookies on your first visit

Storing cookies on your terminal involves obtaining your consent or our legitimate interest when the cookies are strictly necessary. Therefore, as soon as you come on to our site, an information banner tells you that we use this technology and by continuing to browse you agree to cookies being stored on your terminal.

Deleting functionality cookies that are necessary for ResMed to provide content may prevent you from accessing certain site content or result in degraded operation.

3.2. Configure cookies at any time

You can change your cookie preferences at any time by clicking on Cookie Settings.

You also have the option of managing the use of cookies via your browser settings.

The deletion of functional cookies, which are essential to the provision of content by ResMed, may prevent you from accessing some of the Site’s content or may impair its function.
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