ResMed
announced an update to its limited warranty that may affect whether you choose
to use an ozone device with your ResMed machine and mask. Please review the
detail of this update below.
ResMed user
guides advise patients on the recommended way to periodically clean ResMed
machines, components and masks. Some patients choose to use other means to
clean and/or disinfect their equipment. With the increased use of ozone
devices, ResMed has observed that prolonged and repeated use of an ozone device
may eventually cause internal damage to a ResMed machine.
Warranty
update: Effective
for sales of ResMed products on or after February 1, 2020, ResMed’s limited
warranty will exclude damage to ResMed products caused by the use of ozone
devices.
ResMed is
not taking a position on whether you should use an ozone device. That decision
is up to you, as the patient, to balance the convenience of using an ozone
device versus the likelihood of potential damage to your ResMed equipment.
ResMed is reinforcing the cleaning instructions in its user guides, please
refer to your user guide for these instructions.
If
you have any further questions, please feel free to contact the manufacturer of
the ozone device you are currently using or, for medical advice, contact your
physician.